Shipping policy

Shipping Policy

Welcome to Maqsood Trds!

Thank you for shopping with Maqsood Trds. We are committed to delivering your orders quickly, safely, and efficiently across the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).

Shipping Coverage

We currently deliver to all major cities and regions across:

  • United Arab Emirates (UAE)

  • Kingdom of Saudi Arabia (KSA)

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

United Arab Emirates (UAE)

  • Major Cities: 1–3 business days

  • Remote Areas: 3–5 business days

Kingdom of Saudi Arabia (KSA)

  • Major Cities: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to customs clearance, public holidays, weather conditions, or courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location.

  • Free shipping may be offered during promotional campaigns or on selected products.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available) to track your shipment.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations in the UAE and KSA, subject to courier availability. Additional COD charges may apply.

Customs & Duties

For shipments that require customs clearance, any applicable customs duties, taxes, or government charges are the responsibility of the customer unless otherwise stated by Maqsood Trds.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Failed Delivery

If a delivery attempt is unsuccessful due to customer unavailability or incorrect address details, the shipment may be returned to us. Additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact our customer support within 48 hours of receiving your order. Kindly provide your order number along with clear photos of the package and product.

Contact Us

For any questions regarding shipping, delivery, or your order, please contact our customer support team.

Store Name: Maqsood Trds

Thank you for choosing Maqsood Trds. We appreciate your trust and look forward to serving you across the UAE and Saudi Arabia.